You sent the quote. Then silence.

// The problem

The quote goes out. Nothing comes back.

You climbed the roof, measured, wrote it up, and sent it. Then three new jobs came in, and that quote fell to the bottom of a mental list that never gets read again. A week later you can't remember whether you followed up. You didn't.

The customer usually hasn't chosen anyone yet. They're still comparing, or waiting on a spouse, or just busy. The contractor who checks in while the decision is open is usually the one who gets the job. Silence isn't a no. It's just nobody having followed up yet.

// What it's costing you

Most closed sales take five or more touches, and most estimates never get a second one. Run it on your own pipeline: count the quotes you sent last month, then count the ones you chased more than once. The gap between those two numbers is work you already priced and measured, then lost by default.

// What we build

A chaser that never forgets a quote.

Every estimate that leaves your shop gets worked until it's a yes, a no, or genuinely dead:

1. A quote goes out, and the system picks it up from wherever your estimates live.
2. The first touch lands by text within a day or two, written in your voice, not a template's.
3. No reply? It sends spaced nudges, days apart, each one short and written the way you'd write it.
4. Still quiet on SMS? It switches to email automatically and keeps the thread.
5. Any reply stops the sequence instantly and lands on your phone with the full context.
6. Hot replies like "yes" or "when can you start" get flagged to a human right away to close.
7. Every quote's status lives in one view: chasing, replied, closed, dead. Nothing slips.

// The numbers

// Questions

Won't the follow-ups annoy my customers?

No, because they don't read like follow-ups. Each message is written in your voice, spaced days apart, and short: a quick question or a useful detail about the job. It reads like a busy owner checking in, not a drip campaign. The moment a customer replies, whether that's yes, no, or later, the chasing stops for them.

When does it stop chasing?

On any reply, instantly. Otherwise it runs a spaced sequence, typically five to seven touches over a few weeks, then closes the quote out and logs it as unresponsive. You set the cadence and the cap, so nothing chases forever.

What channels does it use?

SMS first, since that's where service customers actually answer, with email as the second channel. If a number doesn't respond after a couple of texts, it switches to email automatically. Every message and reply is logged in one thread per quote.

How long does it take to launch?

Two to three weeks. We map how quotes leave your shop, write the follow-up sequences in your voice, wire it to wherever your estimates live, and test it on closed quotes before it touches a live one.

---

// How we work

Diagnose, build, run.

Diagnose. We map where your time and money leak and put a number on each one. You get that written assessment whether or not you hire us to fix any of it.

Build. One-time fee, scoped and priced before anything starts. Two to four weeks for most systems.

Run. Monthly. It lives on our infrastructure. We own uptime, absorb changes as your business changes, ship an improvement every month, and send a report showing what it produced.