// Front Desk · AI Receptionist + Booking

You're on a roof. The phone rings. Nobody answers.

A front desk that answers around the clock. It picks up in two rings, works out why they're calling, books the job off your real calendar, and texts a confirmation. Day or night, at lunch, or when two lines ring at once.

Front Desk · today
142Calls answered
38Jobs booked
0Missed
Inbound → qualified → booked Tue 9am✓ Booked
After-hours call → SMS confirmation sent✓ Booked
Complex quote → routed to Mike + transcript✓ Handed off

// The problem

A call arrives. Then it's gone.

The phone rings in the middle of a job. Everyone's hands are full, so it goes unanswered. The caller won't leave a message, and won't try again later. They just dial the next company on the list and book with whoever picks up.

It's worse after hours and at lunch, and worst when two lines ring at once and a tech is up a ladder. You already paid to make that phone ring, whether through an ad, your SEO, or a referral you earned. Then the call showed up and disappeared.

// What it's costing you

62%
of calls to small businesses go unanswered (ServiceTitan, from an analysis of 50,000+ contractor phone lines)
$1,200
rough value of the average missed call in home services, in lost work (industry estimate)
85%
of people whose call goes unanswered never call back (PATLive)

Fewer than 3% of callers sent to voicemail leave a message. So the miss is usually permanent. Run the math on your own week. A contractor missing ten calls a week is losing five figures a month, and paid to generate every one of them.

The short version

You're not short on leads. You're losing the ones you already bought, in the seconds before someone picks up.

// What we build

A receptionist that works every shift.

One number, always answered. Every call runs through the same steps:

  1. Answered in under two rings, any hour, any day.
  2. It works out why they're calling: new job, existing customer, quote, or emergency.
  3. Asks the qualifying questions in normal conversation, not a phone-tree menu.
  4. Pulls real availability from your calendar and offers actual slots.
  5. Books the job and confirms by text while they're still on the line.
  6. Logs the transcript, recording, and how the caller sounded to your dashboard.
  7. Routes anything it can't handle to a human, with the context already attached.

// The numbers

62%
of calls to small businesses unanswered (ServiceTitan, 50,000+ phone lines)
85%
who reach no answer never call back (PATLive)
<3%
of callers sent to voicemail leave a message
76%
of the week falls outside business hours (128 of 168 hours)

// Questions

Will it sound like a robot?

No. It talks in full sentences, handles interruptions, and asks follow-up questions the way a good receptionist does. Most callers don't clock that it isn't a person. You can hear it before it ever answers a real call.

What if it can't answer something?

It routes to a human. Anything outside what it's set up to handle gets passed to you or your team with the transcript and context attached, so nobody starts the conversation cold.

Does this replace my receptionist?

It covers the calls a person can't: after hours, at lunch, when two lines ring at once, the moment everyone's out on a job. If you have a receptionist, it catches what slips past them. If you don't, it is one.

How long does it take to launch?

Two to three weeks. We map your call types, wire it to your calendar, and test it on real scenarios before it takes a live call.


// How we work

Diagnose, build, run.

Diagnose. We map where your time and money leak and put a number on each one. You get that written assessment whether or not you hire us to fix any of it.

Build. One-time fee, scoped and priced before anything starts. Two to four weeks for most systems.

Run. Monthly. It lives on our infrastructure. We own uptime, absorb changes as your business changes, ship an improvement every month, and send a report showing what it produced.

Stop paying for calls you never answer. Let's fix it.

The diagnosis looks at your call log first and tells you what those misses are worth. Yours to keep either way.